Microsoft Entra ID
Microsoft Entra sign-in failed because the user declined consent
AADSTS65004: User declined to consent to access the app.
Microsoft Entra ID stopped the sign-in flow because the user explicitly declined the consent prompt for the application.
Observed message
AADSTS65004: User declined to consent to access the app.
Why it happens
- The user selected cancel or declined on the consent screen.
- The requested permissions looked excessive or unexpected to the user.
- The app is asking for more access than is necessary for the current scenario.
How to fix it
- Ask the user to retry sign-in and approve the required permissions.
- Review whether the app can request fewer permissions.
- Provide clearer guidance to users about why the app needs the requested access.
