Creative Cloud Desktop App
Adobe Creative Cloud installation or update failed with Error 1
Error code: 1
The Creative Cloud desktop app has become corrupted, or damaged Adobe files are interfering with the installation or update process.
Error AtlasError Documentation and ResolutionObserved message
Error code: 1
Why it happens
- The Creative Cloud desktop app installation files have become corrupted.
- Damaged Adobe files on the system are interfering with the installer.
- A previous failed installation left behind broken files.
How to fix it
- Download the Creative Cloud desktop app uninstaller and run it, then select Repair.
- If repair fails, select Uninstall and then reinstall the Creative Cloud desktop app.
- If the error persists after reinstalling, use the Adobe Creative Cloud Cleaner Tool to perform a full clean installation.
Official reference
Resolve error code 1 during Creative Cloud desktop app installation or updateRelated errors
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