Creative Cloud Desktop App

Adobe Creative Cloud installation failed with Errors 101, 103, or 106

Unable to install the product. (Error code: 101, 103, or 106)

These errors appear when the Adobe app installation encounters temporary failures or when background processes interfere with the installer. They are transient errors that can often be resolved by retrying the installation after closing conflicting tasks.

101 / 103 / 106installation

Observed message

Unable to install the product. (Error code: 101, 103, or 106)

Why it happens

Background processes are interfering with the installer.
A temporary system issue caused the installation to fail mid-process.
Conflicting Adobe services running in the background during installation.

How to fix it

Close all open applications and terminate any Adobe-related background processes in Task Manager or Activity Monitor.
Retry the installation directly from the Creative Cloud desktop app.
If the error persists, restart the computer to clear background processes and retry.
If repeated failures occur, run the Creative Cloud Cleaner Tool and perform a clean installation.

Official reference

Errors 101, 103, and 106 cause installation failure

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